‘Double busy’ consumers put CX convenience above all
Time-poor consumers with shorter attention spans are forcing marketers to prioritise the demand for convenience over any other factor, including…
Time-poor consumers with shorter attention spans are forcing marketers to prioritise the demand for convenience over any other factor, including…
Brand owners might see the adoption of AI chatbots as a perfect way to cut costs but the rise of…
Calling all Olivias, Amelias, Islas and Avas as well as Noahs, Muhammads, Georges and Olivers, there is literally a can…
Tennis lovers might still be reeling from the disappointment of Andy Murray’s early withdrawal from the Men’s Singles at the…
Rapp UK chief strategy officer Caroline Parkes is leaving the agency to join Wonderhood Studios to head up a customer…
Anyone still wondering why some businesses are laggards while others are leaders which are light years ahead of the pack,…
Eight Group, the print and marketing communications specialist, has promoted group managing director Lance Hill to the new role of…
At a time when everyone is obsessed with the customer experience, and with measurement in an increasingly tricky landscape, I…
Merlin Entertainments, the global company behind Alton Towers, Legoland, Madame Tussauds, Sea Life Centres, London Eye and Blackpool Tower, has…
Valtech, the global digital business with more than 6,000 employees but a low profile in the media, has acquired print giant…