Amazon feels love but overall brand loyalty takes a hit
Amazon may be not have had the best media coverage of late, but in UK consumers’ eyes it can do…
amazon
WPP strikes deal to boost Wunderman Commerce unit
Wunderman is continuing to beef up its e-commerce business with the purchase of specialist consulting agency 2Sales for an undisclosed…
Tesco admits defeat by pulling the plug on Tesco Direct
Tesco has finally waved the white flag on its attempt to take on the might of Amazon and Argos by…
Voice assistants to take over most interaction by 2021
Voice assistants such as Amazon Alexa and Google Assistant will become a dominant mode of consumer interaction over the next…
Consumer trust on rise over retailers’ data governance
Fears that the retail sector could suffer under GDPR by struggling to win consumer trust when it comes to handling…
Cloud computing giants set to clean up with GDPR
The date Friday May 25 2018 – when the EU General Data Protection Regulation (GDPR) finally becomes law – might…
Microsoft guns for Amazon with UK data offensive
Microsoft has stolen a march on Amazon in the cloud computing market by opening up three huge data centres in…
Amazon felled over ad which bamboozled consumer
Amazon is often held up as the leading light in online retail but evidence that even the mighty cock it…
Amazon is top retailer for customer engagement
Amazon may take some flack for being one of the most dominant online businesses in the world but, it would…