Stack nets brief to demystify Lasting Power of Attorney
The Office of the Public Guardian (OPG), an executive agency of the Ministry of Justice, has appointed Stack to launch…
News
Finance firm hit by £200,000 fine for 15m illegal texts
London-based finance firm Tax Returned has been fined £200,000 by the Information Commissioner’s Office (ICO) for sending out millions of…
Waitrose scores top marks for festive email activity
The jury may still be out on which festive TV campaign has been most successful but according to a direct…
Jicmail plots expansion with TGI and Touchpoints
Jicmail – the ABC-style measurement scheme for the direct mail industry – is aiming to integrate its service with both…
Industry fears mount over prospect of no-deal Brexit
The DMA has expressed its concerns over the Government’s decision to delay the Brexit deal vote in Parliament, insisting that…
Google+ to shut early after exposing data of 52m users
Google’s failed social media venture, Google+, has been hit with yet another data breach after the company revealed it had…
Retailers ‘flouting’ data rules over e-receipt marketing
Major retailers have been accused of inadvertently flouting GDPR by including marketing materials when they issue e-receipts, despite shoppers opting…
WPP to wield the axe as Reed unveils ‘radical evolution’
WPP boss Mark Read has unveiled the group will undergo a “radical evolution” as part of its three-year plan which…
Jockey Club boosts CX with Amaze Realise site rebuild
The Jockey Club – the largest commercial group in British horseracing which runs Aintree, Epsom and Cheltenham race courses –…
Facebook hit with €10m fine over dodgy data practices
Facebook has been whacked with a €10m (£8.9m) fine by Italian authorities over the misuse of data – only the…
Brands warned to tighten data security or face exodus
Most UK consumers claim they will walk away from businesses that fail to look after their personal data, with over…
Whistl bolsters fulfilment operations with Spark deal
Whistl is continuing its march into the fulfilment industry with the acquisition of Spark Ecommerce Group, which has over 200…
Care International enlists Joanna Lumley for Xmas push
Care International UK, the charity which works around the world to save lives, fight poverty and help women and girls…
Carpetright hands CRM and insight to Blueberry Wave
Flooring retailer Carpetright has appointed data-powered customer engagement business Blueberry Wave to deliver CRM, planning and insight services. The retailer…
Edinburgh student lands DMA Breakthrough Award
Edinburgh College student Joy Mooney has won this year’s DMA Breakthrough Award, the scheme which is backed by the Graeme…
McCann takes home DMA top prize for Xbox campaign
MRM McCann and m-united walked off with the top prize at last night’s DMA Awards, scooping both the grand prix…
Proximity London promotes duo in data team overhaul
Proximity London has overhauled the leadership of its data team by promoting data strategy partner Claire Tusler to head of…
Salvation Army unveils major DRTV Christmas appeal
The Salvation Army is launching its 2018 Christmas appeal with the widest range of DRTV ads ever – supported by…
Sorrell strikes $150m deal for programmatic ad firm
Sir Martin Sorrell’s new venture S4 Capital has secured its second acquisition with the purchase of programmatic ad firm MightyHive…
SMP taps Scots expertise with new board appointments
The Strategic Mailing Partnership, the industry group set up to promote direct mail and build closer ties between mailing houses,…
Tribal Worldwide promotes trio on back of new biz wins
Tribal Worldwide London has made a raft of promotions to the agency’s leadership team following strong growth and a restructure…
Industry urged to back Brexit deal to secure data flows
Theresa May’s Brexit deal might be under fire from all sides but the UK’s tech and data industries are being…
20 in Data & Tech reveals female industry role models
Senior professionals from Facebook, IBM, Direct Line Group and GoCompare are among the leading industry figures to be named in…
Gyro hires Publicis chief Emma Rush to lead UK agency
Gyro UK has appointed Publicis managing director of data services and transformation Emma Rush as president, effectively succeeding Kate Howe…
Over 900 face fines for not paying data protection fees
The Information Commissioner’s Office says it has sent over 900 “notices of intent” to fine companies who have failed to…
Rapp hands global strategy role to Shiona McDougall
Rapp London senior vice-president of strategy Shiona McDougall has been handed the role of global chief strategy officer. McDougall will…
Pizza Hut launches loyalty scheme for online deliveries
Pizza Hut Europe is launching its first UK loyalty programme, Hut Rewards, as it seeks to grab a greater slice…
Blueberry Wave launches OmniFuse engagement hub
Blueberry Wave has launched a new omnichannel customer engagement hub which it claims unites the key elements of best of…
Half of UK firms would pay ransom to avoid GDPR fine
Nearly half of all UK tech bosses are prepared to “do an Uber” and pay a ransom fee to hackers…
Marketers in dark over who their loyal customers are
Despite the millions of pounds invested in loyalty schemes, the vast majority of retailers are clueless about who their most…
AllSaints embraces AI for new personalisation strategy
Leading retail brand AllSaints – whose celebrity fans include the likes of Christina Aguilera and Nicole Scherzinger – has implemented…
Uber fined £900,000 over ‘complete disregard’ for data
Uber has been whacked with fines of more than £900,000 by UK and Dutch regulators for showing “complete disregard” for…
WPP confirms mega merger of Wunderman and JWT
WPP is to merge Wunderman with J Walter Thompson as part of global chief executive Mark Read’s plans to consolidate…
Revealed: how online retailers get you to spend more
With the latest figures showing that Black Friday and Cyber Monday will be worth a combined total of £7bn to…
Two firms hit with £250,000 in fines for ignoring TPS
The relentless pursuit of companies which are abusing the Telephone Preference Service has triggered new fines totalling £250,000, following a double…
Iris buys major stake in WDMP to boost CRM division
Iris Worldwide has rekindled its relationship with WDMP by signing a deal to acquire a major stake in the independent…
Nectar signs up Esso as BP plots new loyalty scheme
Esso is ditching its partnership with Tesco Clubcard to join the Sainsbury’s owned Nectar loyalty scheme, replacing BP which is…
Very hits the high street for Black Friday digital push
Online retailer Very.co.uk is aiming to cover all bases on Black Friday with a location-based, digital out of home campaign,…
Directors of rogue call firms face fines from next month
It has been over two years in the making but the Government has finally passed legislation which will make directors…
Facebook bids to overturn £500,000 data abuse fine
Facebook has launched an appeal against the £500,000 fine issued by the Information Commissioner’s Office, claiming that the regulator found…
Brand owners prioritise CX but fail to break down silos
Customer experience is now more important than even profit and revenue growth for most businesses, but successful implementation is being…
GDPR triggers 490% rise in ICO data breach reports
Increasing nervousness around GDPR has been cited for a huge spike in the number of companies reporting data security incidents…
Jaywing sells contact centre to focus on core offering
Jaywing is to sell off its loss-making contact centre business HSM as the group seeks to simplify its business and…
Edwina Dunn joins body to advise Govt on data ethics
The Government has revealed the line-up for its new Centre of Data Ethics & Innovation, with Starcount boss and data…
Shell appoints Accenture Interactive to CRM roster
Shell has boosted its roster of global CRM agencies by handing a major slice of digital work to Accenture Interactive….
Duo jailed for 18 months for £77m TalkTalk hack attack
Two friends from the Midlands have been jailed for a total of 18 months at the Old Bailey for their part…
Bank details at risk as Vision Direct admits data breach
Vision Direct, which claims to be Europe’s biggest online seller of contact lenses and eye care products, has admitted to…
Proximity hires Mindshare chief for new strategy role
Proximity London has created the new role of chief strategy officer, appointing Mindshare managing partner Adam Fulford to head up…
Martin Troughton joins Safestyle as UK marketing chief
Former Everest and Anglian marketing chief Martin Troughton has made it a hat-trick of roles at home improvement companies by…
DMA gives cautious backing to draft Brexit data deal
Government ministers might be resigning left, right and centre but the DM industry has given a cautious welcome Prime Minister…