Teleperformance hit by exposé over WFH ‘staff spying’
Contact centre giant Teleperformance, whose clients include Google, Facebook, Apple, Microsoft, Netflix, VW, Dell, HP and Philips, has been flayed…
telemarketing
Dumped: Brits would rather deal with ex than cold calls
A lockdown starts to ease, any brands thinking of using cold call telemarketing as part of their recovery plan should…
TPS is working but we need more complaints, says DMA
The head of the Telephone Preference Service has refuted suggestions that the scheme is failing to block millions of so-called…
Covid fuels fresh barrage of nuisance marketing calls
Any hope that Covid-19 would batter cowboy marketers has been scotched by a fresh surge in nuisance calls targeting the…
Four firms hit for £480,000 in new raid on TPS abusers
Companies which persist in making cold calls to consumers without running their files against the Telephone Preference Service have been…
Another fine mess? ICO still failing to get rogues to pay
The Information Commissioner’s Office might have been flexing its regulatory muscle over the past month, with major, albeit significantly reduced,…
Welsh firm hit for making 100,000 rogue pension calls
A company which made more than 100,000 telemarketing calls to people about their pensions – even though it did not…
‘Reckless’ firm called 270,000 consumers on the TPS
A Welsh company which was found to have made over 270,000 calls to people registered on the Telephone Preference Service…
Charities ramp up digital as mail and phone also return
Two-thirds of charities have overhauled the way they communicate with supporters during lockdown, ushering in a new era of increased…
Rogues hang up as nuisance calls plummet in lockdown
Covid-19 might be wreaking havoc with all areas of business but it seems to have also put the wind up marketing rogues, with…