Cash Converters – the high street retailer which charges over 32% interest to hard pressed customers who want to buy back their pawned goods – has added insult to injury by informing customers that their personal details have been compromised in an online data breach.
The online store lets customers buy items traded in at Cash Converters shops around the UK, although the breach has only exposed accounts on the company’s old UK website, which was replaced in September 2017.
The company admitted that customer usernames, passwords and addresses had potentially been accessed by a third party. It told the BBC it was taking the breach “extremely seriously” and had reported it to the Information Commissioner’s Office.
Cash Converters said no credit card information had been breached, and people who visited its stores but did not use the website had not been affected. It did not say how many people had been hit.
“Our customers truly are at the heart of everything we do, and we are disappointed that they may have been affected,” the company said in a statement. We apologise for this situation and are taking immediate action to address it.”
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