£4bn loyalty penalty issue ‘will take a decade to tackle’
The crackdown on the so-called loyalty penalty – which is estimated to cost UK consumers nearly £4bn a year for…
Financial Conduct Authority
As life after PPI looms, claims firms face ad clampdown
Claims management companies (CMCs) might be launching one last push for PPI compensation claims but they also face a fresh…
Admiral pipes Equifax aboard for expanded data brief
Admiral Insurance has expanded its partnership with Equifax to gain access to customer data in real-time so that it can…
Finance firms ‘must give loyal customers better deals’
Financial services companies should be forced to upgrade existing customers to better deals automatically, rather than force them to be…
Rogue marketers gunning for equity release consumers
First they came for the pensioners, then they came for the PPI victims, and now, it seems, they are after…
New consumer campaign to tackle rise of pension scams
With the Government still dawdling over enforcing a ban on pension cold calling, UK regulators have joined forces to launch…
TSB facing final bill of £230m from data transfer fiasco
TSB – recently dubbed the ‘Truly Shambolic Bank’ by MPs – could be facing a bill of nearly £230m for…
‘Woolly mammoth’ TSB is rocked by new online outage
TSB’s claims of being a challenger bank to the big four of Barclays, Lloyds, NatWest and HSBC, have taken yet…
‘We’ll be back’: new ruling gives PPI firms second wind
The Financial Conduct Authority might just live to regret using Arnold Schwarzenegger’s Terminator character to advertise the looming PPI claims…
MPs lay into ‘Truly Shambolic Bank’ as TSB chief grovels
It seems it never rains at TSB it just pours and pours following an admission by the bank’s chief executive…