‘Untrustworthy’ BNPL services pounded by customers
The consumer stampede for buy now pay later services might have already raised more than a few eyebrows, fuelled by…
financial services
Radio advertisers warned as ASA hits ‘T&Cs on speed’
The ad watchdog has sent out a warning to all advertisers to “cease and desist” from voicing garbled and breakneck-speed…
Young the biggest victims as ID fraud hits 5.7 million
Nearly one in ten smartphone users in the UK, as many as 5.7 million people, have fallen victim to identity…
Hastings Direct bigs up Wunderman digital overhaul
Hastings Direct has called in Wunderman Thompson Commerce to drive the UK insurance provider’s digital transformation in a move designed…
BLG refuses to pull meerkats despite links with Russia
BLG-owned ComparetheMarket has dismissed calls to pull its ads featuring the long-running Russian meerkat Aleksandr Orlov – seemingly based on…
Payday loan firm spanked over 750,000 illegal texts
Payday loan firm The Money Hive – whose website boasts “we understand how important your privacy is to you” –…
Experian targets surge in buy now pay later market
Experian is jumping aboard the buy now pay later (BNPL) market – dominated by Klarna and Clearpay – with the…
Lloyds plots major deal with loyalty scheme app Bink
Lloyds Banking Group is set to join its arch rival Barclays in making a major investment in loyalty app Bink,…
First Direct boss joins call for action on consumer abuse
First Direct, the bank that consistently tops customer satisfaction polls, has revealed even its contact centre staff are among the…
Wunderman Thompson scoops First Direct business
Wunderman Thompson has strengthened its grip on the HSBC Group account after landing the First Direct account with a brief…