Power failure: Ovo Energy to pay £9m for billing fiasco
The shake-up of the UK energy market was supposed to herald a new era of customer experience; Ovo Energy, however,…
The shake-up of the UK energy market was supposed to herald a new era of customer experience; Ovo Energy, however,…
British Gas’ £100m investment in its new loyalty scheme appears to be too little, too late after shares in brand…
British Gas is planning to invest over £100m in a new customer loyalty scheme, which, it claims, will offer not…
Plans to build a giant database to allow dozens of energy firms to target potential customers with cheap tariffs have sparked warnings…
Energy regulator Ofgem has warned Npower it will be banned from advertising and sales if it fails to meet new…