Call centre sector braced for Covid-19 double whammy
The contact centre industry is steeling itself for widespread disruption from the spread of coronavirus Covid-19, with companies facing a…
telemarketing
At last, ICO issues the first PECR penalty in six months
Just when it had seemingly gone all quiet on the Western Front in the war on so-called nuisance calls, a…
Rogues go free as nuisance call crackdown is sidelined
The scourge of so-called nuisance calls is still alive and kicking, with an analysis of complaints made to the Information…
Half of last year’s £2m fines for PECR breaches unpaid
Over half the companies which were fined for breaches of electronic marketing law in the past year have yet to…
Colin Lloyd hangs up his hat after 20 years at the TPS
Industry grandee Colin Lloyd – the one-time president of the DMA – is standing down as chair of the Telephone…
TPS abuse appeal goes tits up as judge increases fine
Companies which find themselves on the wrong side of the Information Commissioner’s Office should be careful what they wish for after one…
Fresh delay leaves ePrivacy Regulation dead in water
The much maligned ePrivacy Regulation appears all but dead and buried after representatives of the EU states have rejected the…
Show us the money: £7m in ICO fines still outstanding
Over £7m in fines issued for breaches of data protection and telemarketing laws in the UK over the past four…
Aviva steps up war on black market for accident data
Finance giant Aviva is calling for a change in the law to force personal injury claims solicitors to declare where…
‘Rip-off’ telemarketing firm forced to shut up shop
A telemarketing company which targeted elderly consumers to flog them health supplements at “astronomical” mark-ups has been wound up in…