News

Doorstep fundraisers face fines

Charities and agencies which carry out doorstep fundraising will face financial penalties if they are found in breach of a…


Comté seed mailer targets delis

French cheese maker Comté is launching a sense-stimulating direct marketing campaign to boost brand appeal to delicatessens around the UK….


ASA could reject rival complaints

The Advertising Standards Authority could refuse to investigate ad complaints from rival businesses unless “reasonable steps” have been taken to…


Call centres plan move to cloud

Contact centres are embracing technologies such as cloud computing and social media, and transforming their business by enabling cost savings…


Two-way chat key to FB growth

Retailers are being urged to invest in two-way conversations on Facebook – not just sit back and wait for customers…


Customers plot BlackBerry exodus

BlackBerry is facing a mass exodus – of both business and consumer customers – following last week’s system crash, with…


ICO probes ‘litter-bin’ Letwin

The Information Commissioner’s Office has launched an investigation after Government minister Oliver Lewtin admitted to regularly throwing away potentially sensitive…