Upmarket estate agency chain Foxtons has been hit by an online hack attack, which it is believed may have resulted in the personal details of 10,000 customers – including landlords – being compromised.
The company, which boasts offices across London and Surrey, including one in Park Lane, has written to customers of its online service MyFoxtons to warn them of the data breach.
The move follows the online posting of customer details, including email addresses, usernames and passwords, many only partially obscured.
In an email to MyFoxtons users, the company wrote: “We have been able to download the list of usernames and passwords that were posted and are currently running checks to determine its veracity.”
Even though the list does not contain financial information, such as credit card details, access to a user’s MyFoxtons account could enable hackers to get hold of home addresses and phone numbers.
It could also provide access to MyFoxtons’ features that allow landlords to electronically sign documents, manage the payments of rents online and see the deposit registration numbers of their tenants.
As yet, no one has claimed responsibility for the hack and it is not known how they may have gained access to the data. However, reports suggest the list is labelled “Part 1”, suggesting that more data will be released in the future.
Foxtons declined to comment.