If the TalkTalk hack has taught businesses anything, it seems that honesty is now the best policy after Touchnote – an app that lets people turn a photo taken on a phone into a postcard – has become the latest firm to fess up to a data breach.
The app, which is pre-installed on millions of handsets, has already been used over 4 million times by people sending postcards, although the exact number of people affected by the data breach is far from clear.
The company has sent an email to customers hit by the breach informing them that their data – including names, email and home addresses – has been compromised.
In a statement, Touchnote said it was still investigating the breach and, so far, was not sure how many customers had been affected.
Only identity information rather than passwords and payment card information was stolen in the attack, it said, which was first discovered on 4 November.
“None of the data that may have been accessed is financially sensitive,” it said, adding that useable payment information was not revealed because it only stored the final four digits of credit and debit cards used via the site.
The firm has advised users to change the password they use for the service but the sheer number of people attempting to do this has made the site hard to access.
The UK’s National Cyber Crime Unit is helping the company with the investigation.
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