TMW Unlimited is bolstering its senior team with a double promotion that sees Emma Norman move up to the role of chief client officer and Karen Morris become client services director, following what the agency claims has been an unprecedented year of growth.
Norman (pictured, right) has been at the agency for almost 12 years, working across brands such as Unilever, Ferrero, Diageo, Sainsbury’s and Sony before being appointed client services director in 2016.
Over the past five years, she has been instrumental in continuing to build the agency, despite an exceptionally tough business environment.
As well as playing a critical role in expanding the agency’s FMCG and brand portfolio, Norman played a key role in the recent ‘Give yourself a Diet Coke break’ campaign, produced in the height of lockdown.
In her new role, she will be leading the charge in both bolstering existing clients’ relationships and cultivating new ones. Norman will also oversee and enhance client relationships across the agency’s three locations London, Reading and Bristol, with a roster of clients including Vodafone, BMW, Sony, Ferrero, Diet Coke, Microsoft and Toyota.
Morris (pictured, left) has been business director for the past three years, leading on clients including YesAuto, Freesat and London & Partners. Most recently, she headed up the team responsible for Let’s Do London, London’s biggest ever domestic tourism campaign.
TMW chief executive Chris Mellish said: “These are incredibly well-deserved promotions for both Emma and Karen. Both play a huge part in the agency’s culture, drive and success and we’re incredibly lucky to have two such talented women at the helm. It’s exciting times for us at TMW Unlimited as we continue to grow and create ideas that move people.”
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