Two firms West Yorkshire firms have been fined a combined £400,000 by the Information Commissioner’s Office as the regulator continues to ratchet up its offensive against companies which contact consumers registered on the Telephone Preference Service.
The monetary penalties mean that the regulator has now issued 10 fines totalling £1,712,000 for unlawful marketing since January. In the period 2016/17, the ICO issued 23 fines for the same offences, totalling £1,923,000,
Bradford-based Energy Saving Centre, which offers services such as replacement windows and doors and guttering, has received a £250,000 fine. The company made 7 million calls over a seven-month period without screening them against the TPS; at least 34,000 reached TPS subscribers.
In a separate case, Alex Goldthorpe, trading as Approved Green Energy Solutions, was fined £150,000 for making over 300,000 calls to TPS subscribers between April and July 2017.
ICO enforcement group manager Andy Curry said: “People register with the TPS for a clear reason – to stop unwanted marketing calls and protect their privacy. It is the first thing any responsible business should check when making live marketing calls.
“We are committed to taking strong action against firms calling people registered with the TPS, as these fines show.”
The ICO carried out investigations into the two firms after complaints made by members of the public.
Both firms bought the information used to make the phone calls from other companies and failed to check it against the TPS register to ensure the phone calls they were making complied with the Privacy & Electronic Communications Regulations (PECR).
Energy Saving Centre has also been issued with an enforcement notice ordering it to stop illegal marketing.
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