British Gas pledges to pour £100m into loyalty scheme
British Gas is planning to invest over £100m in a new customer loyalty scheme, which, it claims, will offer not…
energy
Epiphany to power online blitz for green energy firm
The sustainable and renewable energy firm behind high profile sites including MediaCityUK and the King’s Cross development is aiming to…
Rapp retains ScottishPower for smart meter roll-out
Rapp has beaten off all-comers to retain ScottishPower’s UK domestic and SME direct marketing account, which it has handled since…
Energy customer database triggers junk mail fears
Plans to build a giant database to allow dozens of energy firms to target potential customers with cheap tariffs have sparked warnings…
Npower grovels over new customer data cock-up
Npower has been forced to apologise for a database gaffe which led to a woman receiving a court summons demanding over £1,000…
Now British Gas warns customers about leak
Another day, another high-profile brand issues a warning about personal data being compromised, after British Gas contacted 2,200 customers telling…
Engine unveils first E.On activity
Engine is launching its first work since being appointed by E.On with a multi-channel campaign promoting Smart Pay As You…
Npower in bid to plug complaints
Npower is trying smooth its strained relationship with customers, which has seen it hauled up by the regulator more often…