Online retailers try to cash in with new payment plans
The surge in online shopping does not appear to be treating all digital retailers equally, with three quarters (75%) experiencing…
online shopping
Royal Mail staffs up for eChristmas parcel bonanza
Royal Mail is aiming to reap the benefits of a bumper Christmas for online shopping with plans to create a…
Royal Mail Parcel Collect is ‘biggest change since 1852’
Royal Mail is aiming to further exploit the online shopping boom by getting posties to pick up parcels from customers’…
Klarna ‘skating on thin ice’ over email marketing gaffe
Swedish fintech Klarna, which provides online financial services to many of the UK’s leading retailers, has been forced to apologise…
Amazon’s tech and data combo could knock out big four
It seems that Tesco’s new boss Ken Murphy has not just plucked out of the air his claim that customer…
Royal Mail eyes online surge with ‘Buy, Print, Drop’ blitz
Royal Mail is aiming to capitalise on the huge surge in Internet shopping by launching a major integrated marketing campaign to…
Lockdown online shopping saved our skins, says Ikea
Swedish flatpack giant Ikea, which for years resisted switching to ecommerce because it knew shoppers would buy more once instore,…
Very Group brings back Hornby as digital CX director
The Very Group, which last week appointed its first chief data officer, is further beefing up its senior team by…
Black Friday bonanza: ‘Look at my face. Is it bovvered?’
Retailers looking to Black Friday to boost their Covid-depleted coffers will have to get their marketing to work much harder…
Very Group recruits first CDO to drive insight strategy
The Very Group, which earlier this year rebranded from Shop Direct, has hired its first chief data officer following a…