New consumer campaign to tackle rise of pension scams
With the Government still dawdling over enforcing a ban on pension cold calling, UK regulators have joined forces to launch…
telemarketing
Contact centres ‘living in fear’ over Ofcom crackdown
Ofcom’s new rules on abandoned and silent calls – which have enforced a zero tolerance approach to the issue –…
Fresh delay to pensions cold calling ban sparks uproar
The Government’s commitment to rid the country of telemarketing sharks has been called into question following an admission that the…
Line blocking trial halts 99% of unwanted phone calls
A pilot project which saw thousands of call blocking devices installed in the homes of vulnerable and elderly people has…
ICO cuts off two firms as war on rogue calls continues
The Information Commissioner’s Office might have seen an increased workload since GDPR came into force last month but it is…
Gotcha. Rogue call chiefs to finally face £500,000 fines
The Government has at last bowed to pressure to resurrect legislation which will enable the Information Commissioner’s Office to make directors…
Jailed data theft copper forced to pay back £300,000
A bent police officer, who was jailed in October 2017 for selling car crash victims’ data to claims management firms…
ICO muzzles aggressive and threatening cold call firms
An accident claims company which threatened one consumer with jail if they did not sign up for its services is…
DM Trust invests in plan to help vulnerable consumers
The DM Trust is investing an additional £30,000 to workshops that will help contact centre managers and trainers to understand…
Bosses guilty of 2.5m illegal calls hit with six year ban
Two directors of a company that bombarded consumers with more than 2.5 million automated calls have become the latest bosses…