Call centre sector ‘perfect storm’ to hit one million jobs
Up to a million UK contact centre jobs could be wiped out due to a “perfect storm” of market conditions…
telemarketing
Sacked and fined: would-be data thieves warned again
Anyone tempted to access confidential customer data and then sell it on to make a few quid has been sent…
Second rogue telemarketing chief banned for six years
The director of a company which pressed elderly and vulnerable people to pay for a service which was the equivalent…
ICO confirms overhaul of Telephone Preference Service
The Information Commissioner’s Office has finally confirmed that it will remove the millions of inactive and invalid telephone numbers from…
Noose tightens on rogue and lax firms as ICO fines soar
The Information Commissioners’ Office has fined 111 organisations a total of £10.1m for breaking the rules on spam and data…
Four firms fined £600,000 as ICO bares its teeth again
The data watchdog has sunk its gnashers into four more companies which have been found to have used unlawful marketing…
Over 170 companies under investigation for rogue calls
The Information Commissioner’s Office is ratcheting up its battle against so-called nuisance calls, with 177 cases now under investigation and…
ICO launches purge of ‘dead numbers’ on the TPS file
The Information Commissioner’s Office has confirmed it has finally started to remove dead and invalid numbers from the Telephone Preference…
Watchdog muzzles lawyers to sink teeth into SMS firm
The wisdom of companies hiring expensive lawyers to fight their corner once the Information Commissioner’s Office comes knocking has been…
Data firms ‘on a hiding to nothing’ in ICO investigations
Verso Group has hit back at the Information Commissioner’s Office’s handling of its investigation – and subsequent press statements – …