Royal Mail to set its own prices
Ofcom has kicked off its governance of the postal sector with a controversial plan to give Royal Mail the power…
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Morrisons in £2m cash giveaway
Morrisons is launching what it claims is the biggest UK supermarket cash giveaway, ‘Morrisons Millions’, during which it will hand…
Boots launches first web app
Boots is targeting Advantage Card-holders with the launch of a new ‘trolley dash’ web app to support its Treat Street…
ID theft hits 4m despite warnings
Nearly 4 million people in the UK have now fallen victim to ID theft as consumers continue to be careless…
Confused.com hit by ASA ad ban
Comparison site Confused.com has been censored by the Advertising Standards Authority (ASA) after TV viewers complained that the ‘small print’…
Doorstep fundraisers face fines
Charities and agencies which carry out doorstep fundraising will face financial penalties if they are found in breach of a…
Comté seed mailer targets delis
French cheese maker Comté is launching a sense-stimulating direct marketing campaign to boost brand appeal to delicatessens around the UK….
ASA could reject rival complaints
The Advertising Standards Authority could refuse to investigate ad complaints from rival businesses unless “reasonable steps” have been taken to…
Call centres plan move to cloud
Contact centres are embracing technologies such as cloud computing and social media, and transforming their business by enabling cost savings…
Two-way chat key to FB growth
Retailers are being urged to invest in two-way conversations on Facebook – not just sit back and wait for customers…