Top data firms unite to tackle Covid surge in data decay
Four of the UK’s leading providers of customer data hygiene services have buried the hatchet to collaborate for the first…
deceased mailings
Why deceased mailings are much more than a dead loss
Earlier this week a friend of mine told me how she had just received a piece of charity direct mail…
Why Covid fall-out could put your reputation on the line
Speaking with colleagues across several sectors over the last month, it’s clear that many are intending to increase their direct…
Legal action could spark pay-outs for deceased mailings
Companies that fail to check their mailing lists against deceased suppression files could soon find themselves being forced to cough…
TSB facing final bill of £230m from data transfer fiasco
TSB – recently dubbed the ‘Truly Shambolic Bank’ by MPs – could be facing a bill of nearly £230m for…
‘Woolly mammoth’ TSB is rocked by new online outage
TSB’s claims of being a challenger bank to the big four of Barclays, Lloyds, NatWest and HSBC, have taken yet…
Virgin Media in dock again as it cuts off ‘dead customer’
Virgin Media’s data governance has taken another body blow after a Teeside man had his subscription cancelled because the company…
MPs lay into ‘Truly Shambolic Bank’ as TSB chief grovels
It seems it never rains at TSB it just pours and pours following an admission by the bank’s chief executive…
Now TSB sends mailing to man who died in November
TSB’s calamitous data governance has been further exposed after it has emerged that, in the midst of the recent IT…
Year Ahead: Time to protect your brand from ID fraud
These days no one is safe from fraud. Even charities are a target with the third sector losing an estimated…