NatWest donates marketing spend to female start-ups
NatWest is giving three female-led start-ups an early Christmas present by handing each of them £55,000 to spend on production…
financial services
First Direct conquers all for CX as TSB hits rock bottom
Fresh from being named the UK bank most likely to expose customers to online fraud, TSB has now been fingered…
Medialab nets £30m SunLife data-driven media brief
Over 50s financial services specialist SunLife has appointed independent agency Medialab to handle its media planning and buying business. The…
TSB back in firing line again over online data security
As TSB bosses prepare to publish the results of the inquiry into last year’s disastrous IT meltdown that locked over…
Data theft ‘fence’ ordered to pay £109,000 to Aviva
Aviva’s drive to crack down on illegally obtained data in the claims industry is not entirely for the “greater good”,…
The7stars nets challenging brief from challenger TSB
TSB, the company which likes to position itself as a “challenger bank” , has appointed “challenger agency” the7stars to handle…
Equifax faces £100m data breach pay-out claim in UK
Equifax’s 2017 data breach – which affected an estimated 15 million UK customers – could come back to bite the data…
ASA rips down RBS ‘suicides and bank crimes’ poster
A poster ad for campaign group Banks Claims Group, which claimed the Royal Bank of Scotland had blood on its…
Nationwide boosts insights with Qlik platform roll-out
Nationwide Building Society, which has committed to invest over £4bn in new technology over the next five years, has signed…
TMW beats off all-comers to retain HSBC customer task
TMW Unlimited bosses can rest easy – for a few days at least – after HSBC has decided to extend…