Nationwide Building Society, which has committed to invest over £4bn in new technology over the next five years, has signed a deal with Qlik to give its 18,000 employees improved data insights at their fingertips.
First used by the Nationwide commercial team, the full Qlik Analytics Platform has now been rolled out across the organisation to drive a data culture and make all employees data-enabled.
Pursuing an “accountable freedom”culture, Nationwide has consolidated some of its data satellite teams because it wanted to deliver data through self-service capacities.
Like many data-driven businesses, the building society found that a large portion of its employees who worked with data were spending the majority of their time on data preparation. This was reducing ability to deliver value and uncover insights.
By consolidating its teams, the organisation – which has 15 million customers – has seen improved data practices and unearthed new methods of analysis using connected data. Qlik is not only providing the technical foundation to make Nationwide a data-drivencompany but also assisting the cultural development of every employee.
Nationwide director of business intelligence, visualisation and reporting, data analytics Paul French said: “Data is a crucial part of our DNA and employees’ everyday work. In the same way that pilots don’t just enter the cockpit of a plane and take off, staff need to be ‘Fit to Fly’ in terms of working with data. Therefore, empowering employees with the right information and the confidence to make decisions with it is vital.
“Qlik has proven to be a fantastic tool to consolidate disparate data, break down internal silos and drive value. By making data more visible and intuitive, business teams have gained new insights across many processes, increasing efficiency and fostering a data-led culture.”
Last year, the organisation committed to invest another £1.3bn in tech to help simplify operations, as part of plans to drive forward digital, data and analytic strategies in a move which will bring its total tech investment to a £4.1bn over the next five years.
It expects the strategy to create between 750 and 1,000 jobs in a new technology hub, by simplifying its technology estate and building new tech platforms to enable growth and diversification.
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