KFC ‘All Hail the Gravy’ sparks mass complaints to ASA
The Advertising Standards Authority has confirmed it has received almost 600 complaints about KFC’s new ad campaign, with some viewers…
KFC
Yum! signs AI deal to bolster CX for restaurant brands
KFC, Pizza Hut and Taco Bell owner Yum! Brands is accelerating the development of AI technologies for its restaurants around…
KFC gets ‘doubliminal’ for Zinger Double Down launch
KFC is launching a subliminal blitz for the new limited-run Zinger Double Down bunless burger by tapping into the obsessive…
Yum! promotes Pizza Hut tech chief to global digital role
KFC, Pizza Hut and Taco Bell parent company Yum! Brands is aiming to further ramp up its customer experience with…
KFC woos the pinball wizards with loyalty app upgrade
KFC is ramping up its quest to get customers using its in-app loyalty programme, The Rewards Arcade, by reinventing gaming…
KFC owner warns customers over potential data theft
KFC, Pizza Hut and Taco Bell owner Yum! Brands is warning thousands of customers that their personal data may have…
KFC relaunches loyalty club with arcade-style rewards
KFC is launching new loyalty programme – the Rewards Arcade – which ditches the transactional, points-based proposition that the fast-food giant…
Asda chief Farren goes back to KFC after just 11 months
Asda’s chief customer officer Meg Farren is quitting her role after only 11 months in the job to return to…
KFC owner Yum! launches data skills academy in the UK
KFC, Pizza Hut and Taco Bell owner Yum! Brands is launching an in-house data academy in the UK as part…
ASA boots out claims KFC TV ad mocks black people
KFC has escaped censure by the ad watchdog over a TV ad, featuring two young black men who turned into…