Just one abandoned call could trigger Ofcom action
The telemarketing industry is bracing itself for a major crackdown with Ofcom planning to enforce a “zero tolerance” approach, meaning…
Ofcom
Ofcom insider leak fuels call for data watermarking
Firms are being urged to adopt data watermarking so that they can track their information more easily, following a highly…
Telecos will have to give automatic compensation
Ofcom is to introduce a range of measures designed to ensure that all phone and broadband companies provide the quality…
BT steals march on rivals with free call blocking plan
BT has thrown down the gauntlet to rivals by revealing plans to launch a free nuisance call blocking service, which…
Ofcom plan to fine firms for just 3 silent calls a day
Ofcom is launching a major probe into the telemarketing industry which could see it issue fines for as few as…
Brands wake up to multichannel future
As technology continually evolves and consumer demand for content on-the-go increases, the word on everyone’s lips is multichannel. Figures recently…