Royal Mail gets all-clear but awaits fate in Whistl ruling
Ofcom has given Royal Mail the green light to “keep calm and carry on” by insisting the rules and safeguards…
Ofcom
Exposed: the overseas firms peddling the TPS database
The Telephone Preference Service has been plunged into fresh controversy with a new Decision Marketing investigation revealing that the file…
Shambolic policing of TPS blamed for rogue call carnage
A Decision Marketing investigation has finally exposed why millions of consumers who sign up for the Telephone Preference Service continue…
Ofcom gives industry silent treatment over diallers
Efforts to get Ofcom to review its stance on its new ‘persistent misuse’ policy on abandoned calls has so far…
TalkTalk chief bows out ‘after seven fulfilling years’
TalkTalk chief executive Dido Harding, who had the dubious honour of presiding over a brand which some claim will be…
Firms face ruin as Ofcom rejects zero tolerance fears
Ofcom has sent shockwaves through the telemarketing industry by pressing ahead with its zero tolerance approach to both silent and…
Decision Marketing to hold TPS industry summits
Decision Marketing is stepping up its campaign aimed at building industry support for a review of the Telephone Preference Service by…
Vodafone grovels as CRM cock-up sparks £4.6m fine
Vodafone has offered its “profound apologies” to customers after being whacked with a £4.6m for “sustained breaches of consumer protection…
Campaign for TPS reform secures industry support
DecisionMarketing’s campaign aimed at urging Ofcom to rethink how the Telephone Preference Service operates has been backed by a raft…
Decision Marketing starts campaign for TPS reform
Decision Marketing is launching a campaign aimed at building industry support to urge Ofcom to rethink how the Telephone Preference Service operates so legitimate…