MPs accuse Ofcom of failing to bring Royal Mail to book
Ofcom has failed to change Royal Mail’s “unacceptable” performance, is “not up to the job” of regulating the postal market…
Ofcom
Ofcom slams TikTok and YouTube online safety failings
TikTok and YouTube, two of the world’s biggest advertising platforms, are facing tougher sanctions on online safety in the UK…
Ofcom: Online crackdown working; more action on way
Tech companies will be forced take action to stop illegal content from going viral, prevent terrorism content and explicit deepfakes…
Ofcom steps up fight against dodgy network providers
Ofcom is ramping up its enforcement programme against network providers which fail to ensure the phone numbers that they have…
Best and worst firms revealed as UK parcel sector soars
The continued rise of online retail services is driving up parcel volumes and boosting competition in the UK parcel delivery market,…
Ofcom puts new squeeze on overseas phone scammers
British consumers are set to be better protected against scammers who call from abroad and imitate UK landline numbers, under…
TikTok hit by £1.9m fine for data governance failings
Social media giant TikTok has once again found itself on the wrong side of the UK’s regulatory regime after being…
Top brands fingered for charging loyal customers more
Customer loyalty may be the holy grail for marketers but for many consumers it is coming at a high price,…
Royal Mail rivals slam ‘woeful’ service and price hikes
Royal Mail’s rivals, who are also customers due to the fact they rely on posties for their “final mile” deliveries,…
Super-regulator seeks even more views on digital action
Anyone expecting an immediate crackdown on US tech giants by the UK’s digital “super-regulator” could be left feeling a little…