CMA demands new laws to rein in Facebook and Google
The competition watchdog is calling on the Government to introduce tough new laws to break the stranglehold Google and Facebook…
Ofcom
New tech trade body to join fight against online harms
Both the Government and the Information Commissioner’s Office have backed the launch of a new online industry body, aimed at…
New Ofcom powers to rule social media firms ‘doomed’
Government measures to give Ofcom greater powers to police social media companies are doomed to fail, with the threat of…
£4bn loyalty penalty issue ‘will take a decade to tackle’
The crackdown on the so-called loyalty penalty – which is estimated to cost UK consumers nearly £4bn a year for…
High Court orders Royal Mail to cough up £50m fine
Royal Mail’s has failed in its attempt to overturn a £50m fine – issued by Ofcom last year – for…
Three spanked over £32.4m customer loyalty penalty
Mobile phone giant Three UK has been accused of ripping off loyal customers by forcing them to pay an extra…
Virgin Media ‘to lose millions in online outage pay-outs’
Virgin Media could be facing a compensation bill of up to £8m a year from new Ofcom rules which will…
UK watchdogs fail to hound out nuisance call cowboys
UK regulators have been forced to admit that the war on rogue telemarketers – which has included millions of pounds…
Royal Mail hit with £50m fine for ‘strangling’ Whistl
Royal Mail has been rocked by a £50m fine – wiping out nearly a quarter of last year’s £212m pre-tax…
Contact centres ‘living in fear’ over Ofcom crackdown
Ofcom’s new rules on abandoned and silent calls – which have enforced a zero tolerance approach to the issue –…