TalkTalk faces new hack backlash after wi-fi attack
Just when TalkTalk chiefs thought it might – just might – be seeing the back of last year’s mass data breach,…
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17-year-old lad pleads guilty to TalkTalk ‘car crash’
A teenager who admitted to a friend that he had done enough to go to prison for his part in…
TalkTalk could have faced £70m fine under GDPR
TalkTalk has expressed its “disappointment” at the £400,000 fine dished out by the Information Commissioner’s Office over last October’s data…
TalkTalk rocked by record £400k fine for data breach
TalkTalk has been slapped with a record £400,000 fine by the Information Commissioner’s Office for security failings that allowed a…
TalkTalk loyalty pricing will see customers pay more
TalkTalk’s pledge to reward customers who remain loyal by offering them the same deals as newbies appears to have backfired after…
TalkTalk flayed over brutal treatment of pensioner
TalkTalk’s claim that it “always strives to give customers the best experience possible” has been rubbished after the company used…
Tiny TalkTalk data breach fine exposes huge issue
The TalkTalk data breach may have been branded a “car crash” by industry observers, but it has also been a…
TalkTalk hits back at ‘worst customer service’ claim
TalkTalk has come out fighting after an independent analysis of “tens of thousands of visits” to the contact centre menus…
TalkTalk claims bounceback despite slump in profits
TalkTalk boss Dido Harding has come out fighting once more – despite revealing that profits halved at the telecoms company…
Three held at TalkTalk call centre over data theft
TalkTalk is facing further embarrassment over its data security measures following the arrest of three employees at its outsourced call…