Brussels under pressure to slam brakes on ePrivacy law
The European Commission is facing a growing backlash over plans to rush through the new ePrivacy Regulation, amid accusations that…
telemarketing
Govt in dock as yet another rogue call director gets off
Keurboom Communications director Gregory Rudd – whose company has just been fined a record £400,000 for making nearly 100 million…
General Election to fuel direct marketing spend windfall
The direct marketing industry will be licking its lips at the prospect of a major boom in spend – worth…
Charity watchdog exposes ICO gaffe on GDPR consent
The Information Commissioner’s Office has run into further bother over its draft guidance on GDPR consent with what appears to…
UK firms face months in the dark over PECR shake-up
The Information Commissioner’s Office has conceded that UK firms will be in the dark over the EU ePrivacy Directive update…
Company directors cleared of £9m telemarketing fraud
Norfolk Trading Standards has defended its decision to pursue a court case against the directors of a telemarketing company for…
BT is left red-faced as air turns blue on marketing call
BT might just be regretting bringing the majority of its contact centre operations back to the UK after one British…
Scam epidemic keeps phones ringing at City watchdog
The Financial Conduct Authority’s Consumer Contact Centre is being bombarded by people concerned about scams and potential financial stings, with…
New consultation fuels fresh doubts over launch of FPS
The Fundraising Regulator has launched yet another consultation on how the controversial Fundraising Preference Service should work, just weeks before…
Ofcom gives industry silent treatment over diallers
Efforts to get Ofcom to review its stance on its new ‘persistent misuse’ policy on abandoned calls has so far…