Company directors cleared of £9m telemarketing fraud
Norfolk Trading Standards has defended its decision to pursue a court case against the directors of a telemarketing company for…
telemarketing
BT is left red-faced as air turns blue on marketing call
BT might just be regretting bringing the majority of its contact centre operations back to the UK after one British…
Scam epidemic keeps phones ringing at City watchdog
The Financial Conduct Authority’s Consumer Contact Centre is being bombarded by people concerned about scams and potential financial stings, with…
New consultation fuels fresh doubts over launch of FPS
The Fundraising Regulator has launched yet another consultation on how the controversial Fundraising Preference Service should work, just weeks before…
Ofcom gives industry silent treatment over diallers
Efforts to get Ofcom to review its stance on its new ‘persistent misuse’ policy on abandoned calls has so far…
Data watchdog bears its teeth to list broking sector
The Information Commissioner’s Office has warned companies supplying dodgy marketing data that they are firmly in its sites after naming…
Telemarketing chief denies mis-selling in £9m retrial
A company director who is on trial for his part in an alleged £9m marketing fraud, has told a court…
Top agency losses put skids under telefundraising
The future of telephone fundraising has been called into question following news that the UK’s biggest charity telemarketing agency has…
BT flags up nuisance call pandemic to launch service
BT has pulled out all the stops for the official launch of its BT Call Protect service, designed to stop…
Law Society fights to ban personal injury cold calls
The Law Society is backing a campaign urging the Government to extend the ban on pensions cold calls to cover…