News

OFT acts after rogue mailings

The OFT has revoked the consumer credit licences of four businesses after they targeted consumers with misleading unsolicited mailings claiming…





Nissan GB launches care scheme

Nissan Motor (GB) is launching a customer service initiative, dubbed You + Nissan Care, through a direct mail and email…


Alterian shares crisis deepens

The financial crisis at Alterian deepened yesterday with the company failing to halt the shares slide, which has seen its…


Damart under fire over mailshot

A mailing campaign by Damart has been slammed by the Advertising Standards Authority after the company used a list of…


Vodafone axes call centre jobs

Vodafone is to close its Trowbridge contact centre in June putting 200 jobs at risk and bringing potential redundancy numbers…


Heathrow to bolster CRM activity

BAA-owned Heathrow Airport is aiming to boost its CRM strategy – and further personalise communications for a better passenger experience…


DMG opens ethical agency United

The Direct Marketing Group has opened the doors of its new ethical agency, United, in a move which reunites Barraclough…