Brand owners prioritise CX but fail to break down silos
Customer experience is now more important than even profit and revenue growth for most businesses, but successful implementation is being…
CX
Bray Leino Yucca reborn as customer experience agency
The Mission Marketing Group has relaunched its Bristol-based digital, direct and data agency Bray Leino Yucca as Bray Leino CX…
Ex-Rapp chief to lead PwC customer experience drive
PwC is bolstering its attack on the agency marketing by hiring its first chief customer experience officer in a move…
Wunderman builds global customer experience platform
Wunderman UK is launching a new platform which it claims will help brands build stronger consumer relationships by harnessing data…