CMOs seek tech that creates new sensorial experiences
Marketing chiefs from around the world believe that Covid-19 has irrevocably blurred the boundaries of content, commerce and culture, with…
Marketing chiefs from around the world believe that Covid-19 has irrevocably blurred the boundaries of content, commerce and culture, with…
New tech may be seen as the panacea for all customer experience ills but the stampede to combat the effects…
Brand owners are spending hundreds of thousands of pounds evaluating their customer experience strategies, but, even when they discover issues,…
Contentsquare, the digital user experience and analytics specialist whose clients include NatWest, Pizza Hut, T-Mobile, Skoda and Lovehoney, has acquired…
Cinch, the online used car marketplace which recently raised £1bn in private capital to accelerate its growth across UK and…
Merkle has appointed Andy Ankrah – who joined the agency as a graduate seven years ago – to head of…
Uncommon Creative Studio, the ad agency launched in 2017 by three former Grey executives “for a time when the world…
Brands striving to create standout customer experiences must get back to basics by embracing both efficiency and emotion to make…
Mobile phone network Three claims to have avoided the fate of Currys PC World – which has been hit by…
Fresh from being named the UK bank most likely to expose customers to online fraud, TSB has now been fingered…