Why finance firms must fall back in love with direct mail
For financial services companies, cold direct mail has always been a major source for finding new customers, yet in my…
financial services
Facebook holds talks over plan to link with major banks
Facebook has raised more than a few eyebrows following reports that it is seeking deals with major banks that could…
TSB facing final bill of £230m from data transfer fiasco
TSB – recently dubbed the ‘Truly Shambolic Bank’ by MPs – could be facing a bill of nearly £230m for…
Equifax tries to kill off ‘far fetched’ data breach claims
Equifax has attempted to kick out the mass lawsuits taken out against the firm following last year’s data breach by…
Fresh delay to pensions cold calling ban sparks uproar
The Government’s commitment to rid the country of telemarketing sharks has been called into question following an admission that the…
‘Woolly mammoth’ TSB is rocked by new online outage
TSB’s claims of being a challenger bank to the big four of Barclays, Lloyds, NatWest and HSBC, have taken yet…
‘We’ll be back’: new ruling gives PPI firms second wind
The Financial Conduct Authority might just live to regret using Arnold Schwarzenegger’s Terminator character to advertise the looming PPI claims…
Fortnums and Monzo feel pain in Spain with data breach
Brands are being urged to carry out rigorous checks on their third-party suppliers after Fortnum & Mason and digital start-up…
MPs lay into ‘Truly Shambolic Bank’ as TSB chief grovels
It seems it never rains at TSB it just pours and pours following an admission by the bank’s chief executive…
Now TSB sends mailing to man who died in November
TSB’s calamitous data governance has been further exposed after it has emerged that, in the midst of the recent IT…