Pensions cold calling ban set to be in force by June
The Government has finally confirmed that a ban on pensions cold calling – including text and email communications – should…
financial services
Vanquis put to the sword with £169m compensation bill
Just weeks after being fined for unlawful marketing practices Vanquis Bank has been ordered to pay its customers almost £169m…
Lloyds to invest £3bn in data and technology overhaul
Lloyds Banking Group is attempting to stave off rampant competition in the market by tackling its legacy systems with a…
ICO loses Hiscox legal action after defendant falls ill
The Information Commissioner’s Office has lost its landmark legal action against insurance firm Hiscox – brought over the company’s alleged breach…
Hiscox faces landmark trial over data protection breach
UK insurance company Hiscox is facing an unlimited fine in a landmark court case brought by the Information Commissioner’s Office,…
Admiral Insurance hit by big data discrimination claims
The insurance industry’s use of big data analytics to set premiums has come under fire after an investigation found that…
Finance firms told to embrace open banking data or die
Financial services companies which do not wake up to the open banking revolution could face a long and painful death…
Brands urged to get in shape for home-movers bonanza
Brands that benefit from consumers moving home – including furniture, interiors, home improvement & DIY, travel, garden, finance and automotive…
Voice assistants to take over most interaction by 2021
Voice assistants such as Amazon Alexa and Google Assistant will become a dominant mode of consumer interaction over the next…
Fraud busting bank staff save customers more than £9m
An army of bank cashiers who joined the war against so-called “doorstep fraudsters”, who con pensioners out of their cash…