Vanquis Bank vanquished for massive spam campaign
Vanquis Bank, the finance firm which specialises in targeting consumers with poor credit history, has blotted its own copybook after…
financial services
Simply Business revamps online hub with Start Design
Simply Business, the specialist firm which has helped over 425,000 small businesses find the right insurance, has overhauled its online…
ASA slams the brakes on ‘reckless’ Aviva safe driving ad
An Aviva campaign – starring former Formula One driver David Coulthard – which was designed to attract “safer drivers” has…
Poor marketing sees finance firms ‘miss out on billions’
UK financial services brands could attract billions of pounds in extra income by making better use of marketing data, technology…
FCA gears up for £42m blitz to push PPI claims deadline
High street banks face the prospect of another stampede of PPI mis-selling claims with the City watchdog poised to launch…
Hiscox overhauls digital presence with Amaze reboot
Specialist insurer Hiscox has revamped its online presence as part of plans to enable increased levels of personalisation for customers…
John Lewis and HSBC slam ‘ambiguous’ GDPR guidance
John Lewis and HSBC have become the latest brands to call for more clarity from the Information Commissioner’s Office over…
Pete Markey quits Aviva for senior TSB marketing role
Aviva UK marketing chief Pete Markey has quit the insurance giant after just over a year in the role to…
Wonga whacked by ‘biggest ever’ financial data breach
Wonga has been battered by what could be the biggest ever loss of customers’ financial information following reports that nearly…
First Direct clobbered over shocking treatment of widow
First Direct’s crown as the best UK brand for customer service has not only slipped, it has gone crashing to…