Hiscox overhauls digital presence with Amaze reboot
Specialist insurer Hiscox has revamped its online presence as part of plans to enable increased levels of personalisation for customers…
financial services
John Lewis and HSBC slam ‘ambiguous’ GDPR guidance
John Lewis and HSBC have become the latest brands to call for more clarity from the Information Commissioner’s Office over…
Pete Markey quits Aviva for senior TSB marketing role
Aviva UK marketing chief Pete Markey has quit the insurance giant after just over a year in the role to…
Wonga whacked by ‘biggest ever’ financial data breach
Wonga has been battered by what could be the biggest ever loss of customers’ financial information following reports that nearly…
First Direct clobbered over shocking treatment of widow
First Direct’s crown as the best UK brand for customer service has not only slipped, it has gone crashing to…
ASA forces ‘disgusted of Tunbridge Wells’ to belt up
Investment management firm Fidelity International has successfully swerved a ban from the ad watchdog, despite running a responsive ad in…
Scam epidemic keeps phones ringing at City watchdog
The Financial Conduct Authority’s Consumer Contact Centre is being bombarded by people concerned about scams and potential financial stings, with…
Legal & General backs TV with Wunderman activity
Legal & General is launching a major digital campaign to back its TV ads promoting life insurance, which launches this…
Lloyds Group suffers first mass hack attack of 2017
Lloyds Banking Group has the dubious honor of becoming the first major brand to fall victim to a massive cyber…
Law Society fights to ban personal injury cold calls
The Law Society is backing a campaign urging the Government to extend the ban on pensions cold calls to cover…