Banks agree measures to slash deceased mailings
The UK’s biggest banks and building societies have bowed to pressure to overhaul the way they deal with bereaved customers,…
financial services
Customers locked out of bank sites
Customers of First Direct and Lloyds TSB have been blocked from their online accounts today – and the London Stock…
Moneysupermarket in Twitter boost
Moneysupermarket.com has boosted its customer response time on Twitter and seen a 70 per cent rise in followers in one…
£1.5m ID scam hits Help Loan
Payday loan firms are likely to face greater scrutiny after an ID scam has hit Finland-based Help Loan for £1.5m,…
SFW hires Kitcatt Nohr top planner
Stephens Francis Whitson has bolstered its planning department with the appointment of Kitcatt Nohr’s Chris Ridd as senior planner. Ridd,…