M&S shoppers plan summer joy despite grim finances
Marks & Spencer shoppers have vowed to make the most of this summer despite the cost-of-living crisis, with more than…
M&S
M&S pools data for ‘voice of the customer’ programme
Marks & Spencer is consolidating all of its global data sources within a single platform, dubbed the “voice of the…
M&S transformation chief to spearhead data strategy
Marks & Spencer has initiated a major reshuffle of its senior leadership team, handing data responsibilities to chief strategy and…
M&S hunts scores of tech experts in digital expansion
Marks & Spencer is beefing up its digital transformation by hiring nearly 100 new tech specialists as part of its ‘MS2’…
M&S joins UK coalition to digitally upskill the nation
Marks & Spencer is stepping up its drive to tackle the digital skills shortage by joining a coalition of major…
M&S builds 46 new websites in international sales drive
Marks & Spencer, which back in 2012 spent more than £100m to bring its website in-house, is to launch 46…
Ocado customers fume as grocery orders are cancelled
Ocado customers have been left spitting feathers after their orders were cancelled on the first day of the online grocery…
M&S relaunches Sparks for digital-only loyalty scheme
Marks & Spencer is planning a major overhaul of its Sparks loyalty programme, ditching the physical cards and relaunching it…
M&S ‘buy now, pay later’ scheme targets millennials
Marks & Spencer is aiming to attract younger customers and boost trade in the run-up to Christmas with the launch…
M&S hires Group M chief as first head of data science
Marks & Spencer has switched agency-side to find its first ever head of data science – following a search which…