Brits get their gear together for summer festival fever
UK consumers are gearing up the biggest ever festival season this summer, with one in five Brits (20%) planning to…
online shopping
Robert Dyas unveils first loyalty scheme in 150 years
Home, electrical and garden retailer Robert Dyas, which can trace its roots back to 1872 when the eponymous founder opened…
Just Eat appoints Claire Pointon to top business role
Just Eat has gone for data-driven marketing experience to appoint its new managing director for the UK and Ireland, drafting…
Lovehoney urges self-lovers to ‘scream their own name’
Sex toy and lingerie brand Lovehoney is aiming to toss off the controversy over its recent advertising ban with the…
Omnichannel retail is causing omnipresent problems
The growth of online shopping may have fuelled a raft of new consumer engagement channels but this is causing a…
‘Repair shop Britain’ puts used items on shopping list
UK consumers are increasingly looking to rent, repair and re-sell items, as the cost of living crisis continues to put…
Boots shoppers see red over rush for new No7 range
Boots has paid the price for the successful launch of its new No7 Future Renew collection after being forced to introduce…
Businesses ‘thrive or die’ over first-party data strategy
The customer engagement stakes have never been higher, with brand owners that use first-party data to drive their marketing seeing…
Cutting back on CX will hit you hard, retailers warned
The vast majority (83%) of businesses view an engaging customer experience as a way to stand out against competitors, but…
Whatever happened to the pandemic’s ‘new normal’?
Just over three years ago, when the UK’s first national lockdown was ordered, marketers were predicting a “new normal”, arguing…