M&S summer push swerves the online shopping issue
Under siege Marks & Spencer has taken the unprecedented step of launching a new ad campaign without a single mention…
online shopping
We’re more loyal to retailers than to brands, say Brits
UK consumers are nearly 50% more loyal to stores than the brands they buy, with in-store experiences and meaningful rewards driving…
M&S faces £300m hit as cyber attack fall-out continues
Marks & Spencer has warned it is facing a £300m loss as a result of its ongoing ransomware attack –…
M&S emails 9.4m customers to warn them of data loss
Marks & Spencer has finally confirmed what many industry experts have been predicting since last month that customers’ personal data…
Govt wades in as Co-op and M&S cyber attacks escalate
The Government has urged businesses of all sizes to treat cyber security as an “absolute priority” following the wave of…
M&S online shopping ad blitz ‘adding insult to injury’
Marks & Spencer is still running a major advertising campaign for its online shopping service despite continuing to struggle with…
Most Brits hold on for sales but many live to regret it
Confirmation – if it were needed – that Brits love nothing more than a bargain has emerged in a new…
Most consumers willing to pay more for favourite brands
As UK supermarkets gear up for a major price war, it seems they could be missing the mark with a…
Foot Locker steps up data strategy with new platform
Foot Locker, the US-owned multinational retailer of footwear, sportswear, youth apparel and accessories which runs 60 outlets in the UK,…
Getting to grips with the present, and future, of gifting
Gifting isn’t just about exchanging presents; it’s a deeply ingrained social ritual that reveals as much about the giver as…