Website downtime can lead to ‘mass customer exodus’
Website downtime might be an occupational hazard for many online brands but for consumers it is a major issue, with…
online shopping
Boden brings in former Tesco chief Easterbrook as CEO
Online and mail order group Boden has drafted in former Tesco chief customer officer Jill Easterbrook as chief executive, as…
Shoppers grab sex toys and undies to beat off blues
Those people who are plunged into deep despair today, the third working Monday of January, are more likely to trawl…
Data strategy will be the make or break of BHS.com
We thought we had heard the last of BHS, the high-street retailer which very publically fell into administration in April…
Online retailers bullish as competition intensifies
Next Directory may be suffering but 80% of SME online retailers are confident they will increase sales this year, according…
Next hit by double blow as Directory sales crash
Next Directory, often viewed as the shining star in online retail, has crashed down to Earth after the company blamed…
Morrisons chief quits after just days
The boss of Morrisons online shopping division has resigned from his role just days after taking up the post, and…
Morrisons to boost data strategy
Morrisons is planning to ramp up its data-driven marketing strategy after admitting its current loyalty programme – the Collector Card…
Morrisons online offers easy switch
Morrisons is pinning its hopes on luring shoppers from rival stores for its online grocery service by urging them to…
Morrisons plots online assault
Supermarket chain Morrisons is planning a major online attack on its rivals by roll out a new e-commerce site, Morrisons.com,…