John Lewis recruits first group loyalty chief from Tesco
The John Lewis Partnership has appointed its first group head of loyalty, working across John Lewis, John Lewis Finance and…
Waitrose
Waitrose hires chief to boost lifetime customer loyalty
Waitrose has recruited former Marks & Spencer marketing director Nathan Ansell as its new customer director to help develop its…
John Lewis hires Lloyds chief for digital transformation
The John Lewis Partnership has appointed its first chief transformation and technology officer, handing the role to Lloyds Banking Group…
John Lewis Partnership hunts 150 tech and data experts
The John Lewis Partnership is joining the UK business stampede for tech and data professionals, launching a major recruitment drive…
Grey revolt: Waitrose forced to rethink digital strategy
Waitrose has been forced to rethink its new-look loyalty scheme, which only went live at the end of February, following…
Online bonanza brings John Lewis back from the brink
John Lewis Partnership has managed to slash its losses from £635m to “just” £29m in the first half of its…
Waitrose appoints Emma Isaac to top marketing role
Waitrose has appointed former NatWest, Barclays and British Airways marketing chief Emma Isaac as its new head of brand marketing…
John Lewis beefs up data leadership with Lloyds chief
The John Lewis Partnership is strengthening its data operations with the appointment of the retailer’s first director of data, insight…
Ocado customers fume as grocery orders are cancelled
Ocado customers have been left spitting feathers after their orders were cancelled on the first day of the online grocery…
Xmas in August? John Lewis opens festive online store
There may still be four months and 122 “sleeps” until Christmas Day but John Lewis is wasting no time in…