MyWaitrose members in a froth as free coffee is axed
Waitrose loyalty scheme members have taken to social media in their droves to roast the retailer after it confirmed they…
Waitrose
Waitrose customers fume at loyalty card cutbacks
Waitrose has found to its cost that you mess with your loyalty scheme at your peril after major changes to the MyWaitrose programme,…
Page 3 stunner as Sun joins Waitrose loyalty scheme
It may seem an unlikely alliance but The Sun is aiming for a major sales boost among Waitrose shoppers after…
Waitrose boosts CRM with instore targeting plan
Waitrose may have signed up over 6 million customers to loyalty scheme but it wants to go further by drafting…
Festive cheer for John Lewis as loyalty cards pay off
John Lewis Partnership’s huge investment in loyalty schemes seems to be paying off after the retail group saw a 4.1%…
John Lewis to shell out £500m in digital overhaul
John Lewis is investing over £500m in its digital and data operations as part of a strategy which it hopes will see…
Waitrose ‘sorry’ for online fiasco
Waitrose has been forced into a grovelling apology to its online customers after a barrage of complaints over its new…
Waitrose ‘no threat to Ocado’
Waitrose has rejected claims that it is threatening its partnership with delivery service Ocado after revealing its new £10m website,…