CRM push shores up Sky results
BSkyB’s customer relationship management (CRM) strategy has seen it keep churn in check and boost revenues from existing customers by…
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Sony breach fuels legal battle
Sony has been slapped with its first class action lawsuit following the PlayStation Network (PSN) outage which has resulted in…
20m orders for 2012 tickets
The London 2012 website received more than 20 million orders for tickets, with around 1.8 million people submitting requests on…
Meredith returns to top WPN role
Former Rapier managing director Alison Meredith has returned to the industry after a four-year career break to join Watson Phillips…
Samaritans shows donor benefits
Samaritans, the UK’s only 24-hour support service for people in emotional distress and at risk of suicide, has created a…
3M push taps into Royal Wedding
3M is tapping into Royal Wedding fever by launching a tactical nuptuals-themed outdoor campaign for its Post-it Super Sticky Notes….
PlayStation hack hits credit cards
Sony has been forced to admit that the credit card details of up to 77 million PlayStation Network users may…
Elvis co-founder Cullis departs
Mike Cullis is leaving his role as Elvis managing partner after nearly seven years with the agency, to pursue what…
ICO: more power but no budget
The Information Commissioner’s Office has been handed the power to dish out fines of up to £500,000 if companies break…
‘Dirty’ Facebook and Google flayed
Greenpeace has attacked many of the world’s largest technology firms – including Facebook, Apple and Google – over their data-centre…