Agencies under threat as brands take control of CRM
Brand owners are increasingly ditching their reliance on agencies to manage their customer data and CRM strategies – and are…
News
Charity group hails success of clampdown on chugging
The Institute of Fundraising is claiming its fight to clean up street fundraising – so-called chugging – is paying dividends,…
Daily Mail spreads fury as free Marmite offer dries up
The Daily Mail has been censored by the ad watchdog over a bungled promotion with Iceland Foods which promised readers…
‘Shocking’ sexual abuse link condemns GambleAware ad
Charity GambleAware’s first ever ad campaign, designed to expose the perils of betting to youngsters, has been branded “shocking and…
John Lewis tops chart for offline and online engagement
John Lewis has been crowned the best UK retail brand at engaging with its customers both offline and online, by…
Outsourcing group secures acquisition of Intermarketing
Intermarketing Agency has been acquired by Advantage Smollan for an undisclosed sum as part of the outsourced sales and marketing…
Calls for Fundraising Regulator to be merged with ASA
There are growing calls for the new Fundraising Regulator – which replaced the Fundraising Standards Board at the end of…
GB Group cites international growth as revenues soar
GB Group has reported double-digit growth in revenues to nearly £90m, with pre-tax profits topping £10m helped by strong international…
Dunn: Immigration fees make skills action more urgent
The queen of the UK data industry Edwina Dunn says that plans to increase the amount of money UK firms…
BA risks fresh row over plans to close UK call centres
British Airways is risking a new customer backlash following last weekend’s outage – which saw tens of thousands of passengers…