Golden years: Online now the first port of call for all

old 2Covid lockdown measures have cemented the mass appeal of online entertainment across the generations, with older consumers finally waking up to the joys of the digital world by getting in on the action.

So says a new report from audience insights specialist GWI which reveals that shows the continuation of a number of trends from last year, particularly the continued increase in older generations turning to digital media.

Using its software-as-a-service platform, which draws upon more than 700,000 interviews of Internet users aged 16 to 64, the report highlights the media behaviours that have stuck since the pandemic, and drills down into what has changed.

It confirms that older generations are increasingly online and are participating more in social media, with a quarter of Baby Boomers using these channels to find content, such as articles, shows and videos, an increase of 5% since Q4 2020.

Meanwhile, Gen X consumers (born between 1965 and 1976) have increased their time spent watching online TV at nearly the same levels as Generation Z (born between 1997-2012), with an average of 35 mins a day.

The old-aged gamers are also still marching on. Pre-pandemic in Q4 2019, 56% of baby boomers said they played games via any device, a number which has now climbed to 65%. This highlights the potential in the gaming market, particularly as 83% of consumers are still gaming after the peak of the pandemic, GWI claims.

The findings also confirm recent reports of a cooling of momentum for some pandemic big winners, especially the online TV and movie subscription providers.

As the market becomes saturated and fierce competition heats up we may be reaching ‘peak subscription’, GWI reckons.

Last year, the average number of streaming services used by consumers remained static at 2.7, a contrast to the steady rise since Q2 2017. The number of users saying they have paid for a movie or TV streaming service is also starting to plateau.

On social media, short-form video content leads the way across all generations, even growing 5% among Baby Boomers since Q1 2021.

With consumers craving a more honest, less polished online experience, short-form videos fit the bill perfectly and the right influencer partnerships should also deliver for brands, GWI maintains, but that peak subscription issue may raise questions around TV and movie ads.

Even so, while broadcast TV still holds the greatest share of overall TV viewing, online is catching up and is likely to close the gap completely in the near future. Despite momentum challenges, online TV should be a good bet for marketers, the report suggests.

Keen marketers looking to tap into new areas may also wish to consider esports and music streaming. Time spent on music streaming now leads radio in 32 markets, supported by a 13% increase in Baby Boomers listening to music streaming services weekly in the space of one year alone.

Likewise, close to half of Gen X gamers and nearly a third of Baby Boomer gamers are esports followers – both sizable portions of the gaming audience. These areas may not always be top of mind when planning marketing budgets but could potentially prove lucrative if handled correctly.

GWI chief research officer Jason Mander said: “We are starting to see some notable changes as the streaming space becomes even more crowded. With a number of options available, consumers are having to be more discerning with their entertainment spend. This means online services will have to work even harder to captivate not only existing audiences, but also win new subscribers.”

Related stories
Subscription Britain hits pause button as purses tighten
More than 80% of Brits join the subscription economy
Covid consumer behaviours are here to stay, say CMOs
Brits turn to online shopping and sex to survive Covid
Marketers in dark over who their loyal customers are
Brands are urged to build ‘communities’ to foster loyalty
Covid lockdown fuels the growth of subscription Britain

Print Friendly