Jan-Pieter Lips, one of the founders of the Nectar UK business in 2002 and managing director of Nectar UK from 2009 to 2013, is understood to have left the business which runs the scheme, Aimia.
Lips – or JP Lips as he is better known – was most recently president of international coalitions.
This role gave him full accountability outside the Americas for leading Aimia’s existing loyalty and data-driven marketing businesses, including Nectar and Air Miles Middle East, as well as the launch of programmes in new countries.
Lips started his career at retail consortium Vendex, joining Loyalty Management Group in the Netherlands in 1997. LMG – which went on to launch the Nectar scheme in 2002 – was acquired by Aimia in 2007. It is not known if Lips has a job to go to.
His departure comes nearly a year after Nectar embarked on its biggest ad campaign since the scheme was set up, as part of a major relaunch.
This was triggered in part by a slump in business brought about by Sainsbury’s 2014 decision to slash its rewards as well as Ofgem’s decision to restrict the use of loyalty schemes in the energy sector.
In addition to Lips’ departure, it has been announced that group chief executive Rupert Duchesne is to take a four-month leave of absence on his physician’s advice to get treatment for a medical condition.
Robert Brown has been appointed executive chairman while David Johnston will serve as interim group CEO and lead the executive team.
Last year the company underwent a massive cost-cutting programme, including scrapping over 200 jobs, slashing C$40m (£19.8m) out of the business and disposing of “non-core assets” .
Brown claims the firm has now turned a corner. He said: “The progress we made in 2016 means Aimia enters 2017 with a more profitable and more focused business.
“David and the team are well placed to lead the company’s ongoing operational progress. The board and the management team together wish Rupert a speedy recovery and look forward to his return.”
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