The Post Office is continuing its modernisation programme by signing a major technology deal with Computacenter – said to be worth over £100m – bringing in a raft of new kit to help it get closer to customers.
The managed technology services contract covers its 11,500 branches and 4,000 head offices across the UK and will include equipment, support services and a new core workplace platform, hosted in a private cloud.
From January next year, Computacenter will replace the Post Office’s legacy hardware with over 30,000 devices as part of an 18-month hardware refresh, including desktops, laptops and the introduction of tablets in a bid to provide better customer service.
Computacenter will migrate Post Office employees to a new workplace platform, which includes Microsoft Office 365, which will be hosted in a Computacenter private cloud in its Romford datacentre. It will replace the controversial Fujitsu scheme, Horizon, which had led to fraud accusations due to accounting errors in 2012.
Post Office chief information officer Lesley Sewell said: “The end user computing contract with Computacenter will help us modernise our systems and make our business more responsive and customer-focused.
“Our aim is to build an ecosystem of best-of-breed partners. Computacenter will bring greater efficiency and agility to end user computing at the Post Office, which will empower our staff and help digitise our business.”
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Post Office signs £100m tech deal http://t.co/uY7IBSnNr8 @PostOffice #digitalmarketing