Leeds BS hires former O2 chief for customer drive
Leeds Building Society has appointed former O2 chief Yvonne Banks as its first head of customer experience in a move…
customer engagement
Customisation efforts hit by consumer indifference
With brands investing millions of pounds in customisation, you may think that consumers would be gagging to get personalised messages;…
easyHotels books in new engagement platform, One
easyHotel group, the company which runs a chain of no-frills accommodation in city locations across Europe, the Middle East and…