Black Friday sales set to top £9bn with online stampede
Retailers which have decided to shun Black Friday are likely to miss out on a £9bn bonanza, with sales rising…
online shopping
Scotts & Co unveils fine jewellery brand Aston & Rose
Multichannel retail group Scotts & Co is expanding into the luxury market with the launch of a fine jewellery and…
Online retailers turn to AI to fight Amazon dominance
Amazon’s vice-like grip on the ecommerce market and global logistics are pushing online retailers to embrace artificial intelligence tools in…
TikTok communities ‘play key role in buying decisions’
It seems that TikTok is not just a site where users mess about all day, making “whacky” videos to entertain…
Covid behaviour sticks as shoppers plot online Xmas
Despite widespread cynicism, it seems many people are hanging on to behaviours they adopted during the height of the Covid…
UK supermarkets ‘losing millions from online shopping’
UK supermarkets might have emerged as the big winners from the Covid-induced online shopping stampede but it seems the higher…
Most marketing teams lack skills to be truly data driven
There is little doubt that fast-changing customer behaviour has forced marketers to be far more fleet of foot and heightened…
Ghost town: Gen Z writing on the wall for the high street
Britain’s high streets have survived Covid lockdowns – just – but the future is far from rosy with more than…
Value – and values – now key to customer engagement
Anyone still in any doubt as to the merits of diversity and values-led marketing should surely be won over by…
Online bonanza brings John Lewis back from the brink
John Lewis Partnership has managed to slash its losses from £635m to “just” £29m in the first half of its…